Last week UK’s Department for Business, Innovation and Skills (BIS) released a 20 page document on how government departments should use twitter. I haven’t had a chance to read it, just a quick look. Impressively enough BIS is allowing anyone to download (PDF) and modify the document for their own organisation. Doing what the government should do, openly sharing information.
But while the national government have been using social media for some time, what’s more exciting is that local authorities are getting in the act. I think that’s where the real power is going to be. Ability to provide real time information to local residents. Hats off to innovators in the government, you don’t see it that often. But when you do, we should celebrate it.
And here is an extensive list of twitters in government (most US based).